ChannelCenter

ChannelCenter

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Ticketing

Centralized Ticketing

ChannelCenter’s automated, multichannel, self-service ticketing system ensures smooth, efficient query resolution. Whether its ticket creation, assignment, merging tickets or editing the customer information, we’ve got it covered

Distributor
Resellers
  • Improved visibility keeps customers and resellers in the know.
  • Increased levels of organization. 
  • Greater efficiency. 
  • Organization and efficiency guarantee speed.
  • Records of previous communications with each customer, providing useful information.  
  • Allows for prioritization of requests.