The lifeblood of sales is quoting, invoicing, ordering, negotiating and provisioning, coupled with robust communication. In today’s highly automated digital world of work, what we understand is that often the status quo in the ICT channel is a manual way of working.
Customers have little to no central point of record and staff have no internal point of overview where your team can go through quotes, invoices, request, supplier negotiations etc. attached to one client. ERP is not the tool to do this with as most ERP platforms do not have product content loaded onto them automatically, with product information being pulled dynamically.
ChannelCenter’s sales automation feature is directly attached to the underlying API Micro Services provisioning framework, enabling the entire sales process to be fully automated. Your customer has access to the entire process via their customer platform, empowering them to make decisions and push them forward.