Marketplace

Our Marketplace stores can be customised to create an enticing environment for customers to search, browse and easily find detailed product information. Quoting, invoicing, purchasing and sending product information can be actioned directly from the store.

Back to Overview
Product Information Management

Our Marketplace stores can be customised to create an enticing environment for customers to search, browse and easily find detailed product information. Quoting, invoicing, purchasing and sending product information can be actioned directly from the store.

Search and Filter

Your customers can search for, view and purchase products on your marketplace.

Convert cart to quote or invoice

You can add products to your cart where their cost, margin and selling price can be viewed and the cart can then be converted into a quote or an invoice for your customer.

Marketplace Home

Create a branded marketplace of unique products and services per customer. The secure marketplace can only be accessed by the specific client.

Product Bundling

Add multiple product types to bundle (Hardware, ESD, CSP, Packaged IP).

Convert cart to quote or invoice

You can add products to your cart where their cost, margin and selling price can be viewed and the cart can then be converted into a quote or an invoice for your customer.

Dashboards

Want to know what’s happening fast? ChannelCenter Dashboard and Reporting functionality enables users to have a quick, yet deep insight into their business with real time information. Where time is money this strategically shifts decision making in a business.

Back to Overview
Distributor Dashboard

ChannelCenter is an ecosystem; one that seamlessly connects suppliers and buyers, offering them aggregated value propositions across the ICT channel. The engine of the ecosystem is a platform that lets users digitally manage their sales and operations workflows in real-time.

Reseller Dashboard

Your customers can search for, view and purchase products on your marketplace.

Sales Automation

We don’t like to leave anyone out, which is why our tiered ChannelCenter Sales Automation enables everyone – from distributor to reseller to end customer – to quote and invoice through the platform. On acceptance automated offering provisioning takes place via the API integration.

Back to Overview
Quoting

Make quote management easier with a centralised and integrated workspace where customers and staff can create and manage quotations. Here customers need to onboard themselves with the system in order to view quotes. While you have increased control of your customer interactions via approval statuses and version control.

Platform Approval

Tiered approval process automation.

Invoicing

Get from quote to invoice quickly with automatic invoice creation once quotes have been fulfilled and actioned. It’ll shave time off product delivery, making for happier customers.

Customer Platform

Enabling your customer to have a unique platform to log into is an essential requirement for doing business. Each customer expects to engage with you digitally at their own convenience.

Back to Overview
Dashboard

ChannelCenter is an ecosystem; one that seamlessly connects suppliers and buyers, offering them aggregated value propositions across the ICT channel. The engine of the ecosystem is a platform that lets users digitally manage their sales and operations workflows in real-time.

Create and Manage End Customer Platform

Each customer platform can be branded as your company, or you can brand it in your customers brand. Enabling your customer with the ability to view their IT in their own brand gives them ownership and control. Provide your customers with real value and unlock a lasting relationship.

Billing

Billing details are calculated and updated on customer systems instantaneously. Both you and your customers on the platform view billing details in real-time, and billing information is consolidated in an overview dashboard, aiding financial management and visibility.

Identity Management

Our ChannelCenter Identity Management keeps it tidy by centrally managing all customer information, vendor relationships linking and asset assignment. By linking your ERP customer information directly into ChannelCenter you’re guaranteed simplified operational processes.

Back to Overview
Company and Contract Management

Manage your customer’s company and contacts details, including your customer’s preferred quote currency and system administrators.

On-boarding

Streamline onboarding through our platform’s easy sign-up workflow via quoting and invoicing processes.

Impersonations

Put yourself in your customer’s shoes by impersonating their profile to investigate any support issues they may experience.

Billing

Bills. Bills. Bills. We make it easier with an aggregated multi-tier billing platform where invoices are replicated into ERP for seamless processing. Our system caters for consumption, subscription and once off automated billing while managing payment processing and credit management.

Back to Overview
Credit Management

Our credit area allows your customers to request credit, and gives you the ability to approve, decline and manage their credit line.

Payments

Manage your customer’s paid invoices by manually marking specific invoices as paid and update your customer’s account balance.

Vendor Amounts

Detailed view by vendor so you can view which customer and user utilises which products.

Tiered Billing

Our channel requires billing between each level, which gives you the bird’s eye view of your customers via a single screen.

Dashboards

See what you need to know at a glance with informative, easy to read dashboards that communicate strategic financial information over a range of key business functions.

Asset Management

ChannelCenter Asset Management allows participants to view and manage their licenses, subscriptions and infrastructure. Participants can adjust and allocate licenses and subscriptions, while getting real time visibility of consumption.

Back to Overview
License Management

Manage your license adjustments, user license allocations and license rationalisations via the platform.

Purchases

Your satisfied customers can view all the products and services that they’ve purchased.

Negotiation

Our ChannelCenter Negotiation allows resellers to submit a product or pricing request to multiple distributors at the same time. However, they can view blind competitors proposals so they can adjust their submissions in real time to ensure they win the business.

Back to Overview
Blind Competitor

Distributors can view blind competitors proposals so they can adjust their submissions in real time to ensure they win the business.

Count Down Timer

Distributors have to be fast on their feet as they have a limited time to submit a proposal.

Email Notifications on Negotiations

Every time there is input or competitive action on a negotiation, the participants are notified via email, the email contains a link which drives them directly into the negotiation.

Negotiation Dashboard

Your aggregated Negotiator dashboard allows you to evaluate your quote pricing options at-a-glance.

Intelligence

We’ll help you to make smart choices with ChannelCenter Intelligence, which uses machine learning to automate opportunity analysis for cross- and upsell, while our recommendation engine looks to help sales and increase revenue.

Back to Overview
Customers

The platform uses underlying associated product matrix engine to map where your customers best opportunity is. The engine looks at your customer's previous purchase history and builds an associated vendor, product and category list.

Vendors

xx

Publish

ChannelCenter Publish, brings together the publishing of Vendor, ERP and Payment Gateway integration. With open API’s the platform integration has never been simpler, enabling third parties to develop specific integrations that allows for quicker onboarding.

Back to Overview
Catalogue

View your product pricing on the platform and define your prices for your customers.

Create Products

Get your goods out there! New products can be individually created with imagery, descriptions, custom fields and provisioning details. These products are added directly to your catalogue.

Manage Products

Resource and operationalize the delivery of product offerings.

Bulk Product Update

Make light work of bulk business; where large amounts of products need to be uploaded, you can bulk import products via a CSV file, while the platform uses a matching process to ensure the clean import of data. This function can also be used to bulk update products or pricing.

Customization

Make yourself at home. Our wide range of adjustments and customization let you customise the platform to your individual needs.

Back to Overview
Branding

The platform uses underlying associated product matrix engine to map where your customers best opportunity is. The engine looks at your customer's previous purchase history and builds an associated vendor, product and category list.

Currency

Money talks, just make sure you’re speaking the same language. Set both your own and your customers’ default currencies. We have designed system exchange rates to be controlled in a centralised space where administrators can change customization as required.

Vendors

Make invoice and shopping cart payments via reliable and secure third-party payment gateways. Our ever-growing selection accommodates user requests and specific requirements.

Roles

Keep control of system access by setting up approval authority for process workflows based on internal employee roles.

Widgets

Create your own login and sign-up widget, which allows customers access to your platform (the ultimate white-label solution). Sign-up approvals ensure that you have control over which customers sign up to use your platform.

ERP Integration

By linking your ERP customer information directly into ChannelCenter you’re guaranteed simplified operational processes.

Ticketing

Got a question? We’ll help you answer it. Our automated, multichannel, self-service ticketing system ensures smooth, efficient query resolution. Whether its ticket creation, assignment, merging tickets or editing the customer information, we’ve got it covered, and improved visibility keeps customers and resellers in the know.

Back to Overview
Centralised Ticketing

Know what’s happening and what needs to happen with centralised ticketing to improve visibility and response times.