February 2020 - ChannelCenter

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Home
Product
- Marketplace
  - - - Marketplace Stores
        
        Product Information Management(PIM)
        Search & Filter
        Vendor Categorization
        Converting cart to quote / invoice
        Product bundling
        Customer facing adverts
        Shopping cart functionality
        Reseller Functionality
        Centralised product data
    - - Promotions
      - Add control to your Marketplace with the ability to manage promotions.
    - - A unique customer specific marketplace where you can manage pricing and add / manage products and sub products.
- Dashboards
  - - - Reseller Dashboard
      - Reseller-specific insights provided by the platform.
      - Customer Dashboard
      - Your customers can log in and view their own product, services and data.
    - - Distributor Dashboard
      - An overview of your distribution business.
      - Intelligence Dashboard
      - Analysed data is graphically represented to aid decision making.
    - - Negotiation Dashboard
      - Alerts and reports from negotiations with your suppliers.
      - Billing Dashboard
      - All transactional data is rolled up into one financial dashboard.
    - - Dashboards offer a quick overview of monthly information, metrics, indicators and other insights.
- Sales
- Billing
  - - - Billing dashboard
      - All transactional data is rolled up into one financial dashboard.
      - Revenue Overview
      - Customers can view their overall revenue and gross profit totals at a glance.
      - Intuitive Graphs
      - Highly visual and intuitive graph displays within the financial aspect of the platform.
      - Customise Data & Credit Usage
      - Segmented data for business decisions at the click of a button.
    - - Billing Methods
      - In an IT environment of increased complexity, the platform caters for various billing methods.
      - Payment Types
      - Various payment features cater to a broad range of scenarios.
      - Currency & Exchange Rates
      - System exchange rates are controlled in a centralised space.
      - Credit Control
      - The platform makes provision for dedicated credit management functionality.
    - - Adjust Credit per Customer
      - Adjust individual credit limit amounts and send credit increase requests.
      - Define Credit Terms
      - Customise individual credit terms which are displayed to customers.
      - Invoice Settlement
      - Customers can settle existing invoices on account.
      - Ecommerce Stores
      - Company credit can also be used on platform ecommerce stores.
    - - Customer billing is a secure, smooth and seamless process - automating the traditionally manual process.
- Identity management
  - - - Company & contact management
      - Manage your customer’s company and contacts details, including your customer’s preferred quote currency and system administrators.
      - On-boarding
      - Streamline onboarding through our platform’s easy sign-up workflow via quoting and invoicing processes.
      - Impersonations
      - Put yourself in your customer’s shoes by impersonating their profile to investigate any support issues they may experience.
    - - Create & Manage End Customer
      - Securely setupand manage your customers IT remotely.
      - Users & Roles
      - Manage and administrate the company roles and users in your organization.
    - - Our ChannelCenter Identity Management keeps it tidy by centrally managing all customer information, vendor relationships linking and asset assignment.
- Notifications
- Assets Management
  - - - Asset List
      - Consolidated view of a users assets including software, hardware and support services.
      - Expiry Indicators
      - Customer-wide indicators on expiry of licenses and visibility on hardware refresh needs.
    - - Allocation to Users
      - Manage your asset allocation to to internal users as well as your customers users.
      - Manage Asset Details
      - Input and define asset details like serial numbers, license keys etc.
    - - Manage your customer’s purchased assets and allow them to allocate to their individual users - centralizing IT assets and licensing.
- Ecommerce
  - - - Full Platform Integration
      - Resellers can setup and manage their own ecommerce stores via their existing platform logins.
      - Import Products and Prices
      - Import products from the ChannelCenter platform
      - Manage Stores from Platform
      - Information generated by the ecommerce stores is fully integrated with the rest of the client’s ChannelCenter platform.
    - - Unique Branding
      - Each store can be branded with a company’s unique corporate identity.
      - Multiple Stores
      - Each reseller can create and manage multiple ecommerce stores.
      - Unique Products and Pricing
      - Resellers can populate individual stores with the products and pricing of their choice.
    - - Unique Web Domain
      - Each store can be issued its own unique web domain and URL.
      - Product Categories
      - Resellers can edit and group product categories to suit their own store objectives.
      - Banner Advertisements
      - The store framework makes allowance for resellers to run banner advertisements.
    - - Data Analytics
      - Resellers have the option of implementing analytics in their ecommerce stores.
      - Require Login for Pricing
      - Hide product pricing from general web traffic, only revealing pricing upon login to the store.
      - Define Store Currency
      - Set individual store currencies to accommodate geographic regions.
    - - Onboard via Checkout Process
      - End-customers must be logged into an ecommerce store in order to purchase from it.
      - Store and Platform-Linked
      - Store customers checkout into their own personalised platform admin area.
      - Asset Delivery and Notification
      - Store purchases are delivered into the user platform admin area.
    - - Auto-Balancing Architecture
      - Load balancing architecture maximises speed and capacity.
      - Individually and Independently Hosted
      - Each ecommerce store is individually and independently hosted.
      - Optimised for Speed and Stability
      - Optimised for speed and stability in order to provide the best user experience possible.
- Intelligence
  - - - Customers
      - The platform uses underlying associated product matrix engine to map where your customers best opportunity is. The engine looks at your customer's previous purchase history and builds an associated vendor, product and category list.
    - - Vendors
      - The vendors intelligence area provides insights into your customers buying behaviour via grouping vendor data and allowing users to drill down into the data in order to unlock business opportunities.
    - - We’ll help you to make smart choices with ChannelCenter Intelligence, which uses machine learning to automate opportunity analysis.
- Publish
  - - - Catalogue
        
        Product Configurator
        Product Filtering
        Gross Profit Calculator
        Global Update
      - Manage Vendors
        
        Create Vendors
        Platform Vendor Integrations
        Vendor Partner Program Tiering
        Cloud Programs
        Vendor Restrictions
    - - Manage Products
        
        Create and Edit Products
        Manage Collateral
        Products Tags
        Product Types
        Bulk Product Upload
        Manual Provisioning
        Sub Products
        User Input Data
    - - ChannelCenter Publish, brings together the publishing of Products, Vendors, ERP and Payment Gateway integration.
- Integrations
  - - - Financial Systems
      - Connect your financial system keeping data accurate.
      - Vendor Platforms
      - Various vendor integrations enable automated delivery of product.
      - Customer Relations
      - Synchronize customer records across your business.
    - - Payment Gateways
      - Allow seamless billing for your customers through multiple payment options.
      - Custom Integrations
      - Through our API documentation you have the freedom to create cutom integrations to suit your business needs.
    - - Create your own integrations with ChannelCenter via API documentation for various types of integrations.
- Ticketing
  - - - Centralized Ticketing
      - Our automated, multichannel, self-service ticketing system ensures smooth, efficient query resolution.
      - Product Request
      - Request product that is not available on the system.
    - - Instant Messaging
      - Communicate with customers from within the platform.
    - - Whether its ticket creation, assignment, merging tickets or editing the customer information, we’ve got it covered, and improved visibility keeps customers and resellers in the know.
- Customization
  - - - Branding
      - Brand your platform user interface to align with your Corporate Identity.
      - Currency
      - Set both your own and your customers’ default currencies.
    - - Languages
      - Allow customers to interact in their native language.
      - Payment Gateways
      - Make invoice and shopping cart payments via reliable and secure third-party payment gateways.
    - - widgets
      - Create your own login and sign-up widget, which allows customers access to your platform.
    - - Our wide range of adjustments and settings let you customise the platform to your individual needs.
Who We Are For
Insights
About

Request a Demo Login

Month: February 2020

February 13, 2020

- Analysis & Commentary, Business

Digital Customer Platforms are the Engine of Business Growth

ICT Channel Evolution

Seamlessly connect and transact in an open, agnostic and automated cloud-based channel ecosystem.

Agnostic & Open:

A channel ecosystem that delivers value to all stakeholders.

Cloud-Native:

A cloud-based platform designed for the digital age.

End-to-end:

Encompasses the full spectrum of channel management activities.

Automated & Digitized:

An automated way of enabling the channel process providing efficiency on a transactional level.

Plug & Play:

Easy to integrate and apply, with immediate value release.

Quick Links:

Identity Management

Asset Management

Contact Us

info@channel.center

support@channel.center

London

(+44) 207 442 5584

59 Forest Road, Tunbridge Wells, TN2 5AL, United Kingdom

Cape Town

(+27) 87 943 2718

5th Floor Ideas Cartel, 113 Loop Street, Cape Town, 8000, South Africa

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Copyright © 2020 CHANNELCENTER. All Rights Reserved.

Search for:

Home
Product
- Marketplace
  - - - Marketplace Stores
        
        Product Information Management(PIM)
        Search & Filter
        Vendor Categorization
        Converting cart to quote / invoice
        Product bundling
        Customer facing adverts
        Shopping cart functionality
        Reseller Functionality
        Centralised product data
    - - Promotions
      - Add control to your Marketplace with the ability to manage promotions.
    - - A unique customer specific marketplace where you can manage pricing and add / manage products and sub products.
- Dashboards
  - - - Reseller Dashboard
      - Reseller-specific insights provided by the platform.
      - Customer Dashboard
      - Your customers can log in and view their own product, services and data.
    - - Distributor Dashboard
      - An overview of your distribution business.
      - Intelligence Dashboard
      - Analysed data is graphically represented to aid decision making.
    - - Negotiation Dashboard
      - Alerts and reports from negotiations with your suppliers.
      - Billing Dashboard
      - All transactional data is rolled up into one financial dashboard.
    - - Dashboards offer a quick overview of monthly information, metrics, indicators and other insights.
- Sales
- Billing
  - - - Billing dashboard
      - All transactional data is rolled up into one financial dashboard.
      - Revenue Overview
      - Customers can view their overall revenue and gross profit totals at a glance.
      - Intuitive Graphs
      - Highly visual and intuitive graph displays within the financial aspect of the platform.
      - Customise Data & Credit Usage
      - Segmented data for business decisions at the click of a button.
    - - Billing Methods
      - In an IT environment of increased complexity, the platform caters for various billing methods.
      - Payment Types
      - Various payment features cater to a broad range of scenarios.
      - Currency & Exchange Rates
      - System exchange rates are controlled in a centralised space.
      - Credit Control
      - The platform makes provision for dedicated credit management functionality.
    - - Adjust Credit per Customer
      - Adjust individual credit limit amounts and send credit increase requests.
      - Define Credit Terms
      - Customise individual credit terms which are displayed to customers.
      - Invoice Settlement
      - Customers can settle existing invoices on account.
      - Ecommerce Stores
      - Company credit can also be used on platform ecommerce stores.
    - - Customer billing is a secure, smooth and seamless process - automating the traditionally manual process.
- Identity management
  - - - Company & contact management
      - Manage your customer’s company and contacts details, including your customer’s preferred quote currency and system administrators.
      - On-boarding
      - Streamline onboarding through our platform’s easy sign-up workflow via quoting and invoicing processes.
      - Impersonations
      - Put yourself in your customer’s shoes by impersonating their profile to investigate any support issues they may experience.
    - - Create & Manage End Customer
      - Securely setupand manage your customers IT remotely.
      - Users & Roles
      - Manage and administrate the company roles and users in your organization.
    - - Our ChannelCenter Identity Management keeps it tidy by centrally managing all customer information, vendor relationships linking and asset assignment.
- Notifications
- Assets Management
  - - - Asset List
      - Consolidated view of a users assets including software, hardware and support services.
      - Expiry Indicators
      - Customer-wide indicators on expiry of licenses and visibility on hardware refresh needs.
    - - Allocation to Users
      - Manage your asset allocation to to internal users as well as your customers users.
      - Manage Asset Details
      - Input and define asset details like serial numbers, license keys etc.
    - - Manage your customer’s purchased assets and allow them to allocate to their individual users - centralizing IT assets and licensing.
- Ecommerce
  - - - Full Platform Integration
      - Resellers can setup and manage their own ecommerce stores via their existing platform logins.
      - Import Products and Prices
      - Import products from the ChannelCenter platform
      - Manage Stores from Platform
      - Information generated by the ecommerce stores is fully integrated with the rest of the client’s ChannelCenter platform.
    - - Unique Branding
      - Each store can be branded with a company’s unique corporate identity.
      - Multiple Stores
      - Each reseller can create and manage multiple ecommerce stores.
      - Unique Products and Pricing
      - Resellers can populate individual stores with the products and pricing of their choice.
    - - Unique Web Domain
      - Each store can be issued its own unique web domain and URL.
      - Product Categories
      - Resellers can edit and group product categories to suit their own store objectives.
      - Banner Advertisements
      - The store framework makes allowance for resellers to run banner advertisements.
    - - Data Analytics
      - Resellers have the option of implementing analytics in their ecommerce stores.
      - Require Login for Pricing
      - Hide product pricing from general web traffic, only revealing pricing upon login to the store.
      - Define Store Currency
      - Set individual store currencies to accommodate geographic regions.
    - - Onboard via Checkout Process
      - End-customers must be logged into an ecommerce store in order to purchase from it.
      - Store and Platform-Linked
      - Store customers checkout into their own personalised platform admin area.
      - Asset Delivery and Notification
      - Store purchases are delivered into the user platform admin area.
    - - Auto-Balancing Architecture
      - Load balancing architecture maximises speed and capacity.
      - Individually and Independently Hosted
      - Each ecommerce store is individually and independently hosted.
      - Optimised for Speed and Stability
      - Optimised for speed and stability in order to provide the best user experience possible.
- Intelligence
  - - - Customers
      - The platform uses underlying associated product matrix engine to map where your customers best opportunity is. The engine looks at your customer's previous purchase history and builds an associated vendor, product and category list.
    - - Vendors
      - The vendors intelligence area provides insights into your customers buying behaviour via grouping vendor data and allowing users to drill down into the data in order to unlock business opportunities.
    - - We’ll help you to make smart choices with ChannelCenter Intelligence, which uses machine learning to automate opportunity analysis.
- Publish
  - - - Catalogue
        
        Product Configurator
        Product Filtering
        Gross Profit Calculator
        Global Update
      - Manage Vendors
        
        Create Vendors
        Platform Vendor Integrations
        Vendor Partner Program Tiering
        Cloud Programs
        Vendor Restrictions
    - - Manage Products
        
        Create and Edit Products
        Manage Collateral
        Products Tags
        Product Types
        Bulk Product Upload
        Manual Provisioning
        Sub Products
        User Input Data
    - - ChannelCenter Publish, brings together the publishing of Products, Vendors, ERP and Payment Gateway integration.
- Integrations
  - - - Financial Systems
      - Connect your financial system keeping data accurate.
      - Vendor Platforms
      - Various vendor integrations enable automated delivery of product.
      - Customer Relations
      - Synchronize customer records across your business.
    - - Payment Gateways
      - Allow seamless billing for your customers through multiple payment options.
      - Custom Integrations
      - Through our API documentation you have the freedom to create cutom integrations to suit your business needs.
    - - Create your own integrations with ChannelCenter via API documentation for various types of integrations.
- Ticketing
  - - - Centralized Ticketing
      - Our automated, multichannel, self-service ticketing system ensures smooth, efficient query resolution.
      - Product Request
      - Request product that is not available on the system.
    - - Instant Messaging
      - Communicate with customers from within the platform.
    - - Whether its ticket creation, assignment, merging tickets or editing the customer information, we’ve got it covered, and improved visibility keeps customers and resellers in the know.
- Customization
  - - - Branding
      - Brand your platform user interface to align with your Corporate Identity.
      - Currency
      - Set both your own and your customers’ default currencies.
    - - Languages
      - Allow customers to interact in their native language.
      - Payment Gateways
      - Make invoice and shopping cart payments via reliable and secure third-party payment gateways.
    - - widgets
      - Create your own login and sign-up widget, which allows customers access to your platform.
    - - Our wide range of adjustments and settings let you customise the platform to your individual needs.
Who We Are For
Insights
About

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