Add control to your Marketplace with the ability to manage promotions.
A unique customer specific marketplace where you can manage pricing and add / manage products and sub products.
Reseller-specific insights provided by the platform.
Your customers can log in and view their own product, services and data.
An overview of your distribution business.
Analysed data is graphically represented to aid decision making.
Alerts and reports from negotiations with your suppliers.
All transactional data is rolled up into one financial dashboard.
Dashboards offer a quick overview of monthly information, metrics, indicators and other insights.
The ChannelCenter platform enables complete automated order management and fulfilment.
Customers can view their overall revenue and gross profit totals at a glance.
Highly visual and intuitive graph displays within the financial aspect of the platform.
Segmented data for business decisions at the click of a button.
In an IT environment of increased complexity, the platform caters for various billing methods.
Various payment features cater to a broad range of scenarios.
System exchange rates are controlled in a centralised space.
The platform makes provision for dedicated credit management functionality.
Adjust individual credit limit amounts and send credit increase requests.
Customise individual credit terms which are displayed to customers.
Customers can settle existing invoices on account.
Company credit can also be used on platform ecommerce stores.
Customer billing is a secure, smooth and seamless process - automating the traditionally manual process.
Manage your customer’s company and contacts details, including your customer’s preferred quote currency and system administrators.
Streamline onboarding through our platform’s easy sign-up workflow via quoting and invoicing processes.
Put yourself in your customer’s shoes by impersonating their profile to investigate any support issues they may experience.
Securely setupand manage your customers IT remotely.
Manage and administrate the company roles and users in your organization.
Our ChannelCenter Identity Management keeps it tidy by centrally managing all customer information, vendor relationships linking and asset assignment.
Consolidated view of a users assets including software, hardware and support services.
Customer-wide indicators on expiry of licenses and visibility on hardware refresh needs.
Manage your asset allocation to to internal users as well as your customers users.
Input and define asset details like serial numbers, license keys etc.
Manage your customer’s purchased assets and allow them to allocate to their individual users - centralizing IT assets and licensing.
Resellers can setup and manage their own ecommerce stores via their existing platform logins.
Import products from the ChannelCenter platform
Information generated by the ecommerce stores is fully integrated with the rest of the client’s ChannelCenter platform.
Each store can be branded with a company’s unique corporate identity.
Each reseller can create and manage multiple ecommerce stores.
Resellers can populate individual stores with the products and pricing of their choice.
Each store can be issued its own unique web domain and URL.
Resellers can edit and group product categories to suit their own store objectives.
The store framework makes allowance for resellers to run banner advertisements.
Resellers have the option of implementing analytics in their ecommerce stores.
Hide product pricing from general web traffic, only revealing pricing upon login to the store.
Set individual store currencies to accommodate geographic regions.
End-customers must be logged into an ecommerce store in order to purchase from it.
Store customers checkout into their own personalised platform admin area.
Store purchases are delivered into the user platform admin area.
Load balancing architecture maximises speed and capacity.
Each ecommerce store is individually and independently hosted.
Optimised for speed and stability in order to provide the best user experience possible.
The platform uses underlying associated product matrix engine to map where your customers best opportunity is. The engine looks at your customer's previous purchase history and builds an associated vendor, product and category list.
The vendors intelligence area provides insights into your customers buying behaviour via grouping vendor data and allowing users to drill down into the data in order to unlock business opportunities.
We’ll help you to make smart choices with ChannelCenter Intelligence, which uses machine learning to automate opportunity analysis.
ChannelCenter Publish, brings together the publishing of Products, Vendors, ERP and Payment Gateway integration.
Connect your financial system keeping data accurate.
Various vendor integrations enable automated delivery of product.
Synchronize customer records across your business.
Allow seamless billing for your customers through multiple payment options.
Through our API documentation you have the freedom to create cutom integrations to suit your business needs.
Create your own integrations with ChannelCenter via API documentation for various types of integrations.
Our automated, multichannel, self-service ticketing system ensures smooth, efficient query resolution.
Request product that is not available on the system.
Communicate with customers from within the platform.
Whether its ticket creation, assignment, merging tickets or editing the customer information, we’ve got it covered, and improved visibility keeps customers and resellers in the know.
Brand your platform user interface to align with your Corporate Identity.
Set both your own and your customers’ default currencies.
Allow customers to interact in their native language.
Make invoice and shopping cart payments via reliable and secure third-party payment gateways.
Create your own login and sign-up widget, which allows customers access to your platform.
Our wide range of adjustments and settings let you customise the platform to your individual needs.
